FAQ

DO YOU MAIL OUT SAMPLES SO CUSTOMERS CAN TRY THEM OUT BEFORE THEY BUY?

 

At this time, we do not send samples through the mail. 

 

ARE YOUR PRODUCTS TESTED ON ANIMALS?
 

We do not test on animals or have animal bi-products as ingredients.

 

DO YOU HAVE ANY PRODUCTS THAT CONTAIN NUTS?

 

At this time our products do have nut derivatives such as sweet almond oil. You can check the ingredients for each of our products in the “INGREDIENTS” tab on the product detail page.

 

WHAT CARRIER DO YOU USE TO SHIP PRODUCTS?

 

We partner with both UPS and USPS to ship our products. If your address is a PO Box, APO/AFO, it will ship via USPS. All other addresses within the continental United States will ship via a combination of UPS and USPS. The package is shipped via UPS to your local post office and then delivered via USPS for the remaining leg of the delivery.

 

SHIPPING

 

Standard shipping rates apply. $5.00 flat rate for up to 4 lbs.  $1.00 will be added to the shipping costs per every 2lbs. At this time we only ship to all 50 United States & its territories. 

 

DO YOU SHIP INTERNATIONALLY?


We currently do not ship internationally, including Canada. We ship to all 50 United States and its territories.

 

RETURNS POLICY

 

Due to the nature of our products, we do not accept returns, exchanges or issue refunds. All of our products are freshly handmade to order just for you. Therefore, please be aware that all sales are final and cannot be exchanged or returned. Orders are entered into our system the day after you order, and processing begins. If you have received a shipping notification, then your package has already been processed and cannot be canceled.

 

IF I HAVE TO RETURN A PRODUCT, WHAT ADDRESS DO I NEED TO SEND IT TO? (this is for special circumstances ONLY)

 

Our return address is: 1420 Burnet Ave 

                                    Union, NJ 07083

 
 

STAY CONNECTED

© 2016 Beauty of DaJah'vu  All Rights Reserved.

STAY CONNECTED

  • Facebook - Grey Circle
  • Grey Instagram Icon